Felix Technology provides a seamlessly integrated ecosystem that gives short-term rental businesses the flexibility, efficiency, and expert support needed to scale with confidence. With deep integrations, structured onboarding, and optional services, we help you streamline operations and maximise growth—explore how our solutions work for you.
Sync effortlessly with Airbnb, Booking.com, VRBO, and more.
Keep property owners informed with real-time financials and performance insights.
Convert more guests with a fully branded, commission-free booking engine.
One place to access all the property management tools you use daily.
Reduce manual tasks and enhance efficiency.
Unified inbox - all messages in one place Automated responses and workflows Channels, SMS, and email integration
Maximise revenue through intelligent & dynamic pricing integration with PriceLabs.
Auto-generate tasks based on bookings, track job progress in real time & communicate directly with staff with Operto Teams.
OTA+ provides a 100% compliant trust accounting solution, with an automated end of month process, eliminating accounting errors in real-time.
Switching systems can feel daunting, but with our structured onboarding process and expert guidance, you’re never on your own. We provide hands-on support at every stage, ensuring you feel confident and in control. Change takes effort, but we make it as smooth and stress-free as possible.
Our first step is to have a kick-off call with you where we go through the completion of our onboarding form.
Our onboarding form is our recipe for success. It gathers all the relevant information about your business that we require and enables us to identify default settings for all your existing and future properties.
We also use this form to identify all the properties you want to set up in our system.
We work with you to ensure this process is as smooth as possible.
We work with you to ensure your account is set up ('The Three Ps') to meet the needs of your business that have been identified via the onboarding form.
Properties - we pull your property information into your property dashboard and ask you to audit all the information to ensure accuracy.
Processes - we start enacting all your automated workflows and messages to ensure the system operates with ultimate efficiency.
Partner Systems - we help you set up your accounts with our partner systems, such as Pricelabs for dynamic pricing and OTA+ for trust accounting, and ensure your ecosystem is perfectly integrated.
We have an automated help guide for learning our system, with detailed knowledge bases for every software partner, and ask you and your staff to work through these guides to ensure you have the theoretical knowledge to understand what's needed from you.
Then we have in-depth Q&A sessions with your team to answer any remaining queries you may have about every aspect of our ecosystem.
The most important step of going live is to ensure all your existing bookings are in our system. We provide a template for you to share your booking information with us and we push these into our system for you.
Once we get your tick of approval, we manage the process of going live, syncing to all your existing channels and trunging on your workflows.
It is up to you to ensure you have turned everything off from your previous system.
While other companies see going live as the end of the onboarding process, we see it is just the beginning of the most important part of your journey witrh us - the future. Therefore, our onboarding staff are actively involved with you and your team throughout your first few months to ensure you have a handle on your new operating system.
When it comes to support, we provide Australian-based, real-person support hat is fast, professional, full of industry-based knowledge and compassionate. We understand how hard it can be running a business in this industry and we are here to help.
Felix goes beyond software. Our clients can choose to add expert services, making it easier to scale their business without hiring additional staff.
Payment & Booking Management – We'll manage all your payment processing, ensuring guests pay on time, moeny is collected correctly and security deposits are taken.
Guest Communication – We'll handle all your guest communication from the moment they enquiry to their stay, including vetting them before arrival with pre-check-in security.
Rate & Listing Optimisation – We'll take care of making sure your property looks its best on all the channels and also oversee your pricing strategy to make sure properties are optimally priced at all times.
Trust Accounting & Compliance – We'll take care of everything trust accounting-wise, so all you need to do is approve the final payments each month.
All you need to do? Handle your owners, handle your cleaners and GROW your business.
Having industry leading distribution pays off.
We have your details and the Rental Fox team will be in touch with you soon!
While our Rental Fox managed service is available to business of all sizes, at this time, Felix is offering software-only subscriptions to short term rental businesses with a portfolio size of a minimum of 25 properties.
If you're interested in this option, please contact us using the form below and we'll be in touch very soon.